UK Official Service - Improves Customer Performance

Released on: April 20, 2008, 4:40 am

Press Release Author: Adam Kosar

Industry: Internet & Online

Press Release Summary:

Following last years launch of their new website, replacement certificate UK Official
Services, have seen record sales for the first quarter of 2008. Optimised to provide
both premium search engine rankings and a seamless customer experience, the
introduction of the new site at Certificates is one of the key
drivers behind the unprecedented sales growth.





About UK Official Services :

UK Official Services is a leading supplier of replacement Birth, Death and
Marriage certificates. In addition they also supply adoption certificates and
divorce certificates as well as providing research services.


We provide government approved and official
Birth certificate
, Marriage
certificate
and Death
certificate
from England and Wales, Scotland and Northern Ireland.
Whether you need a replacement
certificate
for passport applications, social security or immigration,
or are conducting family history research, we are here to help.


Press Release Body: Following the redesign of their new website, replacement
certificate company UK Official Services, have seen an increase in sales for the
first quarter of 2008. The site has been redesigned to provide premium search
engine ranking and a seamless customer experience, as well as the introduction of an
Online Order Tracking system, which is one of the key drivers behind the
unprecedented sales growth.



Operations Director at UK Official Services, Adam Kosar, comments on the investment
of the online order tracking system, "Since the introduction of the online order
tracking system, we have been able to provide a more visible front of our
certificate production process. We are embarking on ways to invest more to provide
a better and improved service."



Customer Service Manager at UK Official Services, Lisa Smith, comments on the surge
in investments "The first quarter of the year is traditionally our busiest time.
Being able to provide a more visible shop front with our online tracking system to
users has enabled us to improve on other areas of the business. Our web site
provides a simple and easy order process at competitive prices. The site was
developed following months of research and feedback from customers."



Whilst the website has proven to be a key success factor, Lisa is keen to point out
how her team's dedication has added a considerable contribution. It is the
commitment to our customers that I feel will help us maintain our position at the
forefront of our field.


Web Site: http://www.ukofficialservices.co.uk/

Contact Details: 215 St Saviours Rd
Birmingham
0121 247 4304
info@ukofficialservices.co.uk

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